Privacy Policy

Delta Independent School ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable legislation.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website.

Who We Are

Delta Independent School

Address: Parliament Street, Consett, DH8 5DH

Telephone: 01207 502680

Email: info@deltaindependent.school

Website: https://www.deltaindependent.school

For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

What Information We Collect

Depending on how you use our website, we may collect:

Information you provide

  • Name

  • Email address

  • Telephone number

  • Details you include within contact forms

  • Enquiry information

  • Any documents or files you choose to submit

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Date and time of your visit

  • Pages viewed

  • Time spent on the website

  • Referring website

  • General location (country or region)

This information is collected through cookies and website analytics.

How We Use Your Information

We use your information to:

  • Respond to enquiries.

  • Process admissions enquiries.

  • Respond to parent or carer requests.

  • Improve our website.

  • Monitor website performance.

  • Keep our website secure.

  • Comply with legal obligations.

  • Communicate important information where requested.

We will only use your personal information where we have a lawful basis to do so.

Our Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Consent

  • Legitimate Interests

  • Legal Obligation

  • Public Task (where applicable)

  • Contract

Cookies

Our website uses cookies to improve your experience.

Cookies help us:

  • Understand how visitors use our website.

  • Remember preferences.

  • Improve website performance.

  • Maintain website security.

You can manage or disable cookies through your browser settings. Some cookies may be essential for the website to function correctly.

Please see our Cookie Policy for further information.

Website Analytics

We may use website analytics services to understand how visitors use our website.

These services collect anonymous statistical information, including:

  • Pages visited

  • Time spent on pages

  • Device type

  • Browser information

  • General geographical location

Where required, these services will only operate after you have provided consent.

Contact Forms

If you contact us using a form on our website, we will only use the information you provide to respond to your enquiry.

We will not use this information for marketing unless you have specifically requested this.

Marketing

We do not send marketing emails unless you have specifically requested to receive them.

You may withdraw your consent at any time.

Sharing Your Information

We will never sell your personal information.

We may share information with trusted third-party providers who help us operate our website, including:

  • Website hosting providers

  • IT support providers

  • Email service providers

  • Website analytics providers

Where third parties process personal information on our behalf, they are required to keep your information secure and process it only in accordance with our instructions.

We may also share information where required by law.

Data Security

We take appropriate technical and organisational measures to protect your information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

These measures include secure hosting, access controls, encryption where appropriate, and regular security updates.

How Long We Keep Information

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory requirements.

Retention periods vary depending on the nature of the information collected.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information (where applicable).

  • Restrict processing.

  • Object to processing.

  • Request transfer of your data.

  • Withdraw consent where processing is based on consent.

Requests can be made by contacting the school.

Children's Privacy

As a school, protecting children's privacy is extremely important.

Parents, carers, and young people should only submit personal information where appropriate.

Where consent is required for processing children's personal information, this will be obtained in accordance with UK data protection legislation.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:

Delta Independent School

Parliament Street

Consett

County Durham

DH8 5DH

Telephone: 01207 502680

Email: info@deltaindependent.school

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office

Website: https://ico.org.uk/

Telephone: 0303 123 1113